Crisis Management

Here is an overview:Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice. With our Crisis Management workshop your participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis. CRISIS MANAGEMENT OUTLINE:<table style="min-width: 50px;"><colgroup><col><col></colgroup><tbody><tr><td colspan="1" rowspan="1">Module One: Getting Started<ul><li style="color: rgb(0, 0, 0);">Icebreaker</li><li style="color: rgb(0, 0, 0);">Housekeeping Items</li><li style="color: rgb(0, 0, 0);">The Parking Lot</li><li style="color: rgb(0, 0, 0);">Workshop Objectives</li></ul>Module Two: Crisis<ul><li style="color: rgb(0, 0, 0);">Internal Risks</li><li style="color: rgb(0, 0, 0);">External Risks</li><li style="color: rgb(0, 0, 0);">Aggression</li><li style="color: rgb(0, 0, 0);">Violence</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Two: Review Questions</li></ul>Module Three: Workplace Violence<ul><li style="color: rgb(0, 0, 0);">Threats</li><li style="color: rgb(0, 0, 0);">Damage</li><li style="color: rgb(0, 0, 0);">Psychological Acts</li><li style="color: rgb(0, 0, 0);">Physical Acts</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Three: Review Questions</li></ul>Module Four: Myths<ul><li style="color: rgb(0, 0, 0);">Violence Just Happens</li><li style="color: rgb(0, 0, 0);">It Is Uncommon</li><li style="color: rgb(0, 0, 0);">Problems Will Solve Themselves</li><li style="color: rgb(0, 0, 0);">It Is Not Possible to Prevent Violence</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Four: Review Questions</li></ul>Module Five: Escalation<ul><li style="color: rgb(0, 0, 0);">Threats</li><li style="color: rgb(0, 0, 0);">Stalking and Bullying</li><li style="color: rgb(0, 0, 0);">Injury</li><li style="color: rgb(0, 0, 0);">Death</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Five: Review Questions</li></ul>Module Six: Concerning Behaviors<ul><li style="color: rgb(0, 0, 0);">Disruptive</li><li style="color: rgb(0, 0, 0);">Emotional Abuse</li><li style="color: rgb(0, 0, 0);">Causes Anxiety</li><li style="color: rgb(0, 0, 0);">Examples of Behavior</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Six: Review Questions</li></ul></td><td colspan="1" rowspan="1">Module Seven: Domestic Violence Indicators<ul><li style="color: rgb(0, 0, 0);">Disruptive Calls</li><li style="color: rgb(0, 0, 0);">Poor Concentration</li><li style="color: rgb(0, 0, 0);">Bruising</li><li style="color: rgb(0, 0, 0);">Absences</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Seven: Review Questions</li></ul>Module Eight: Triggers of Workplace Violence<ul><li style="color: rgb(0, 0, 0);">Reprimands and Terminations</li><li style="color: rgb(0, 0, 0);">Financial Strain</li><li style="color: rgb(0, 0, 0);">Loss of Loved One</li><li style="color: rgb(0, 0, 0);">Perceived Slights</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Eight: Review Questions</li></ul>Module Nine: Conflict Dangers<ul><li style="color: rgb(0, 0, 0);">Triggers</li><li style="color: rgb(0, 0, 0);">Action Point</li><li style="color: rgb(0, 0, 0);">Flashpoint</li><li style="color: rgb(0, 0, 0);">Identify</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Nine: Review Questions</li></ul>Module Ten: Response<ul><li style="color: rgb(0, 0, 0);">Note Areas of Concern</li><li style="color: rgb(0, 0, 0);">Discuss It</li><li style="color: rgb(0, 0, 0);">Report It</li><li style="color: rgb(0, 0, 0);">Report Extreme Cases to HR/Tip Line</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Ten: Review Questions</li></ul>Module Eleven: Strategies<ul><li style="color: rgb(0, 0, 0);">Policies</li><li style="color: rgb(0, 0, 0);">Programs</li><li style="color: rgb(0, 0, 0);">Emergency Procedures</li><li style="color: rgb(0, 0, 0);">Train Employees</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Eleven: Review Questions</li></ul>Module Twelve: Wrapping Up<ul><li style="color: rgb(0, 0, 0);">Words from the Wise</li><li style="color: rgb(0, 0, 0);">Review of Parking Lot</li><li style="color: rgb(0, 0, 0);">Lessons Learned</li><li style="color: rgb(0, 0, 0);">Completion of Action Plans and Evaluations</li></ul></td></tr></tbody></table>

Human Resources 1-2 - Crisis Management - To be deleted

Unlimited

Gothic A1

Montserrat

Roboto

Dashboard

Profile

Memberships

Courses

Coaching Programs

Bundle Courses

Communities

Groups

Digital Products

Physical Products

Live Products

Video Library

Audio Library

Events

Appointments

Premium Pages

Certificates

Badges

Order History

Coin History

Organization Orders

Subscription

Affiliate Dashboard

Settings

Billing

captiva

Primary Menu

System Defaults

Primary color

Primary color hover

Heading text color

Body text color

Banner text color

Primary button text color

Primary button text hover color

Secondary button background color

Secondary button background hover color

Secondary button text color

Secondary button text hover color

Navbar item background color

Navbar item text color

Navbar item text hover color

Human Resources 1-2 - Crisis Management - To be deleted

Eberechi Ugwu-Amole

Course content

Course Description