Professional Development

Foundational

Modality

Self-Paced (On-Demand)

Virtual Team Building and Management

Here is an overview:There are an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment. With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building And Management will give you participants the knowledge to work with these challenges and succeed in a growing global workforce. VIRTUAL TEAM BUILDING AND MANAGEMENT COURSE OUTLINE:<table style="width: 601px;"><colgroup><col style="width: 306px;"><col style="width: 295px;"></colgroup><tbody><tr><td colspan="1" rowspan="1" colwidth="306" style="width: 306px;">Module One: Getting Started<ul><li style="color: rgb(0, 0, 0);">Housekeeping Items</li><li style="color: rgb(0, 0, 0);">The Parking Lot</li><li style="color: rgb(0, 0, 0);">Workshop Objectives</li><li style="color: rgb(0, 0, 0);">Pre-Assignment</li><li style="color: rgb(0, 0, 0);">Action Plans and Evaluations</li></ul>Module Two: Setting Up Your Virtual Team (I)<ul><li style="color: rgb(0, 0, 0);">Choose Self-Motivated People with Initiative</li><li style="color: rgb(0, 0, 0);">Face to Face Meeting At First</li><li style="color: rgb(0, 0, 0);">Diversity Will Add Value</li><li style="color: rgb(0, 0, 0);">Experienced with Technology</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Two: Review Questions</li></ul>Module Three: Setting Up Your Virtual Team (II)<ul><li style="color: rgb(0, 0, 0);">Personality Can Count as Much as Skills</li><li style="color: rgb(0, 0, 0);">Rules of Engagement</li><li style="color: rgb(0, 0, 0);">Setting up Ground Rules</li><li style="color: rgb(0, 0, 0);">Icebreakers and Introductions</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Three: Review Questions</li></ul>Module Four: Virtual Team Meetings<ul><li style="color: rgb(0, 0, 0);">Scheduling Will Always be an Issue</li><li style="color: rgb(0, 0, 0);">Have a Clear Objective and Agenda</li><li style="color: rgb(0, 0, 0);">Solicit Additional Topics in Advance</li><li style="color: rgb(0, 0, 0);">Discourage Just Being Status Reports</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Four: Review Questions</li></ul>Module Five: Communication (I)<ul><li style="color: rgb(0, 0, 0);">Early and Often</li><li style="color: rgb(0, 0, 0);">Rules of Responsiveness</li><li style="color: rgb(0, 0, 0);">Face to Face When Possible</li><li style="color: rgb(0, 0, 0);">Choose the Best Tool</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Five: Review Questions</li></ul>Module Six: Communication (II)<ul><li style="color: rgb(0, 0, 0);">Be Honest and Clear</li><li style="color: rgb(0, 0, 0);">Stay in Constant Contact</li><li style="color: rgb(0, 0, 0);">Don"t Make Assumptions</li><li style="color: rgb(0, 0, 0);">Setup Email Protocols</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Six: Review Questions</li></ul></td><td colspan="1" rowspan="1" colwidth="295" style="width: 295px;">Module Seven: Building Trust<ul><li style="color: rgb(0, 0, 0);">Trust Your Team and They Will Trust You</li><li style="color: rgb(0, 0, 0);">Be Aware of "Us vs. Them" Territorial Issues</li><li style="color: rgb(0, 0, 0);">Share Best Practices</li><li style="color: rgb(0, 0, 0);">Create a Sense of Ownership</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Seven: Review Questions</li></ul>Module Eight: Cultural Issues<ul><li style="color: rgb(0, 0, 0);">Respect and Embrace Differences</li><li style="color: rgb(0, 0, 0);">Be Aware of Different Work Styles</li><li style="color: rgb(0, 0, 0);">Know Your Team Members Cultural Background</li><li style="color: rgb(0, 0, 0);">Dealing With Stereotypes</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Eight: Review Questions</li></ul>Module Nine: To Succeed With a Virtual Team<ul><li style="color: rgb(0, 0, 0);">Set Clear Goals</li><li style="color: rgb(0, 0, 0);">Create a SOP"s</li><li style="color: rgb(0, 0, 0);">Build a Team Culture</li><li style="color: rgb(0, 0, 0);">Provide Timely Feedback</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Nine: Review Questions</li></ul>Module Ten: Dealing With Poor Team Players<ul><li style="color: rgb(0, 0, 0);">Manage Their Results, Not Their Activities</li><li style="color: rgb(0, 0, 0);">Be Proactive Not of Reactive</li><li style="color: rgb(0, 0, 0);">Check in Often</li><li style="color: rgb(0, 0, 0);">Remove Them</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Ten: Review Questions</li></ul>Module Eleven: Choosing the Right Tools<ul><li style="color: rgb(0, 0, 0);">Communication Software</li><li style="color: rgb(0, 0, 0);">Collaboration and Sharing Tools</li><li style="color: rgb(0, 0, 0);">Project Management Software</li><li style="color: rgb(0, 0, 0);">Use Whatever Works for You and Your Team</li><li style="color: rgb(0, 0, 0);">Case Study</li><li style="color: rgb(0, 0, 0);">Module Eleven: Review Questions</li></ul>Module Twelve: Wrapping Up<ul><li style="color: rgb(0, 0, 0);">Words from the Wise</li><li style="color: rgb(0, 0, 0);">Review of Parking Lot</li><li style="color: rgb(0, 0, 0);">Lessons Learned</li><li style="color: rgb(0, 0, 0);">Completion of Action Plans and Evaluations</li></ul></td></tr></tbody></table>

Virtual Team Building and Management

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